We get loads of comments on how well we all get along at Frankel Dentistry. There is often laughter and always an abundance of smiles. We know how to communicate with each other. There is a reason why, training, lots and lots of training. One excellent tool is the KOLBE Index.
Each person has their individual way of solving problems. This unique approach of responding to the world is hard wired and unchanging. Knowing how each another operates in the world leads to communicating in the most effective manner.
Speaking to someone in the way they listen is gratifying to both parties. Understanding how one categorizes the information heard is an essential element of collaboration. Respecting one’s reaction to risk and uncertainty leads to completion of the task at hand without frustration. Appreciation of the difference between one who leans toward a concrete, tactile model and another who needs to envision via abstract concept leads to the best of both worlds.